Refund and Returns Policy

At HomeFashionHub, your satisfaction is our top priority. We aim to provide you with quality lifestyle and health products. However, if for any reason you are not fully satisfied with your purchase, our return and refund policy makes the process simple and transparent.

Eligibility for Returns

• Products can be returned within 7–14 days of delivery.
• Item must be unused, unopened, and in its original packaging.
• Products such as skincare or health items (including Vitiligo treatment cream) cannot be returned once opened, due to hygiene and safety reasons.

Non-Returnable Items

The following items are not eligible for return:

• Opened or used skincare, health, or beauty products.
• Items purchased on clearance or final sale.
• Customized or special-order products.

Return Process

1. Contact our Customer Support Team at [your email/phone] within the return period.
2. Provide your order number, product details, and reason for return.
3. Our team will confirm eligibility and guide you through the process.
4. Once we receive and inspect the product, we will notify you of approval or rejection.

Refunds

• Approved refunds will be issued to your original payment method.
• Refunds may take 5–10 business days to reflect, depending on your bank or card provider.
• Shipping charges are non-refundable, unless the return is due to a mistake from our side (e.g., wrong or damaged item).

Exchange Policy

• Exchanges are only available for defective or damaged items.
• If you received a faulty product, please notify us immediately with photos as proof.

Contact Us

If you have questions regarding our return or refund policy, feel free to reach us:

Email: support@homefashionhub.com
Phone: +92-XXX-XXXXXXX
Website: www.homefashionhub.com